Handling Guest Complaints
Organized Handling of Incoming Complaints
Submitting a Complaint: If you would like to file a complaint about any of our services, please fill out the form below and send us your feedback.
Complaint Evaluation: Our professional team immediately processes your submitted feedback.
Response: We will contact you shortly at the contact address you provided.
Action: Guided by mutual interests, we will implement a solution that is acceptable to all parties, and, if necessary, improve the quality of our services to prevent future inconveniences.
Your contact details provided in your inquiry (name, address, email, phone number, etc.) are used solely for the purpose of communication. Further information about data handling can be found on our website.